Onboard Tuna - Frequently Asked Questions (FAQs)

About Our Brand

  • What products does Onboard offer?
    Onboard specializes in a variety of tuna products including salads, spreads, filets, and bites. Our products cater to a range of culinary needs, from quick snacks to sophisticated meals.
  • Why choose Onboard Tuna?
    Our commitment to quality and sustainability sets us apart. Sourced from a dedicated family of fishermen in Ecuador, our tuna is not only premium in taste but also produced with the utmost respect for the marine environment.

Quality and Standards

  • What is the shelf life of Onboard Tuna products?
    Our products are designed for longevity without compromising on quality. The exact shelf life varies by product, so please check the packaging for specific information.
  • Are Onboard Tuna products Kosher certified?
    Yes, we ensure our tuna products meet Kosher dietary standards, providing options for those following Kosher dietary laws. Look for the Kosher certification symbol on our packaging.

Recipes and Cooking

  • Do you offer recipes?
    Yes, we provide a selection of curated recipes perfect for our range of products. Whether you're looking to create a simple tuna spread or an elaborate meal with our tuna filets, we have suggestions to inspire your next culinary creation.
  • Can Onboard Tuna products be used in any cuisine?
    Absolutely! Our tuna is versatile and can be incorporated into a variety of dishes across different cuisines. From traditional salads to innovative meatball dishes, there's no limit to how you can enjoy our tuna.

Commitment to Quality

  • How do you ensure product quality? 

Our tuna undergoes rigorous quality checks from catch to can to ensure you receive the best product.

Environmental Practices

  • How does Onboard contribute to ocean sustainability? We are committed to sustainable fishing practices, reducing bycatch, and supporting ocean conservation efforts. supporting healthy oceans and fish populations.

Health Benefits

  • Is Onboard Tuna healthy?
    Yes, our tuna is a great source of high-quality protein, omega-3 fatty acids, and other essential nutrients, making it a healthy choice for individuals and families alike.

Returns and Refunds

  • What if I’m not satisfied with my purchase?
    We stand behind the quality of our products. If you're not satisfied, please contact us within 30 days for a return or exchange of unopened items in their original condition.
  • How can I request a refund for a damaged or defective product?
    Contact our customer service with your order details. We'll assist you with the return process and provide a refund for any damaged or defective items.

For more detailed recipes, product information, or assistance, please reach out to our customer support at ask@eatonboard.com . We're here to ensure you have an exceptional experience with Onboard Tuna.